Frequently Asked Questions
Everything you need to know about owning a piece of history.
How do you ensure the authenticity of your specimens?
Every item in the Mini Museum collection is accompanied by a Certificate of Authenticity. We work with a global network of experts, museums, and certified collectors to rigorously vet the provenance of every specimen we offer.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange, excluding shipping costs.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
Are the specimens ethically sourced?
Absolutely. We adhere to strict ethical guidelines and legal regulations. We do not deal in illicit materials and ensure that our sourcing practices do not damage active archaeological sites or protected environments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.